FAQs

  • Email connect@thebreakingground.com.

    You’ll receive a return email in 48 business hours.

  • The time between that initial email and your first appointment depends on the time slots that work with you and the availability of our counselors, which is always changing.

  • When you connect with our counselors, you will be sent a secure link to all of our financial paperwork and counseling intake forms for you to complete and submit electronically.

  • In the location of your own choosing! We meet with clients all over the country. Aren’t sure if that’s for you? Almost everyone who tries one online session returns for more because of the convenience and consistency.

  • For a minor under the age of sixteen, both parents or legal guardians are required to to consent for an initial counseling session. Custody documents may be requested.

  • Counseling sessions are typically 50 minutes. A client wanting a longer period of time may request a double session.

  • Client confidentiality is a core pillar of The Breaking Ground. The following situations explain Waivers to Confidentiality when your personal information would be shared regardless of consent:

    • when required by law (those situations are clearly outlined in the Privacy Statement included in our Intake Packet)

    • when necessary as part of the “no secrets” policy for Couple and Family counseling (outlined in the Privacy Statement for Couples and Family Counseling Clients in our Intake Packet)

    Our counselors respect their clients’ confidentiality and ensure your privacy by adhering to the American Association of Christian Counselors (AACC) code of ethics.

  • Contact your counselor directly by phone or email for scheduling issues or to cancel your appointment.

    For immediate and urgent help, call 911 or visit our crisis page.

  • We do not accept insurance. After considering the higher fees of other counseling sessions with the terms of the insurance coverage, clients often decide its just as affordable to schedule with The Breaking Ground. Given our ministry mindset, clients may ask family, friends, and churches to split the costs of sessions as a sponsor or scholarship. Check out our How to Help page for more information about that or email connect@thebreakingground.com.

  • Each session costs $90 with additional fees of $3 for electronic processing and an intake fee of $35 for new clients. Balances must be paid before sessions begin.

  • We accept a personal credit card. You may provide two credit card numbers if your session fee is supplmented by a friend, family member, or church.

    Email questions to billing@thebreakingground.com

    Accounts must be kept current in order to continue with sessions.

  • To cancel and/or reschedule an appointment you must notify your counselor via text or a phone call a minimum of 24 hours before your scheduled appointment time to avoid session charges.

  • No. Communicate any preferences to your counselor so they can support you in a way that feels right for you.